Terms & Conditions

  1. Introduction
    Welcome to Tournamy! By accessing or using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully before making any purchase. If you do not agree to these terms, please do not use our services.

  2. Ticket Purchases
    All ticket sales are final. Once your purchase is confirmed, you will not be able to cancel, return, or exchange your tickets, except as outlined in Section 4 (Event Cancellation). You are responsible for providing accurate and complete information when making a purchase. We are not liable for errors made in the order process, including misspellings or incorrect personal details. All prices for tickets are subject to change without notice. Tickets are sold at face value plus any applicable service fees or taxes.

  3. Payment
    We accept various payment methods, including credit/debit cards and PayPal, as detailed during the checkout process. By submitting your payment, you authorize us to charge the payment method you have provided for the full amount of your ticket order.

  4. Event Cancellations and Refunds
    If an event is canceled by the organizer, you will receive a full refund. Please note that refunds may take up to [number] business days to process. In the event of a rescheduled event, your tickets will remain valid for the new date. If you are unable to attend the rescheduled event, we will offer a refund within [number] of days following the announcement. Tickets are non-refundable for reasons other than event cancellations, rescheduling, or other circumstances specifically mentioned.

  5. Delivery of Tickets
    Tickets will be delivered via email as e-tickets or through physical mail, depending on the selected delivery option at checkout. It is your responsibility to ensure that the email address or delivery address you provide is correct. We are not responsible for undelivered tickets due to incorrect or outdated information.

  6. Ticket Use and Restrictions
    Tickets are for personal use only and may not be resold, transferred, or used for any commercial purposes unless authorized by us or the event organizer. The resale of tickets at a price higher than face value may violate local laws and is strictly prohibited. We reserve the right to cancel any ticket purchase if we suspect fraudulent activity or violation of these terms.

  7. User Conduct
    You agree not to use our website or services for any unlawful or prohibited activity, including but not limited to: transmitting harmful code, harassing other users, or violating intellectual property rights. You are responsible for maintaining the confidentiality of your account information, including passwords, and for all activity occurring under your account.

  8. Privacy and Data Protection
    We are committed to protecting your privacy. All personal information collected during the ticket purchase process will be used in accordance with our Privacy Policy. By purchasing tickets, you consent to the collection and use of your personal data as outlined in our Privacy Policy.

  9. Limitation of Liability
    We are not responsible for any losses, damages, or injuries caused by attending events, including but not limited to, venue-related accidents, travel delays, or missed events. Our liability is limited to the value of the tickets purchased, and we are not liable for any incidental or consequential damages.

  10. Event Changes and Force Majeure

    We are not responsible for any changes to the event, including but not limited to, changes in the schedule, performers, or venue. We are not liable for any failure to perform due to events beyond our control, including natural disasters, strikes, pandemics, or any other force majeure events.

  11. Modifications to Terms

    We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the most recent update will be noted at the top of this page. Continued use of our services after any modifications to these Terms and Conditions constitutes your acceptance of the changes.

  12. Governing Law

    These Terms and Conditions are governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising out of or related to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in [jurisdiction].

  13. Contact Us
    If you have any questions or concerns about these Terms and Conditions, please contact us at: